Privacy Policy
This Privacy Policy explains how Tech Dot Australia (“we”, “us”, “our”) collects, uses, discloses and protects personal information when you interact with our website at techdot.au (the “Website”).
We are committed to complying with applicable privacy laws, including the Australian Privacy Act 1988 (Cth) and Australian Privacy Principles (APPs), and, where applicable, the EU/UK GDPR and other international privacy frameworks.
1. Who we are & contact
Tech Dot Australia
19 David Avenue
North Ryde NSW 2113
Australia
Phone: +61 2 8294 8000
Email: [email protected]
2. Personal information we collect
Personal information is information that identifies you or from which you can be reasonably identified. Depending on your interaction with the Website, we may collect:
- Name, email address, phone number or business contact details;
- Technical and usage data (e.g. IP address, browser type, pages viewed);
- Marketing preferences and analytics data;
- Information you voluntarily provide via enquiries or contact forms.
3. How we use personal information
- To respond to enquiries and provide requested information or services;
- To operate, maintain and improve the Website;
- To understand interest in our services and communications;
- For security, fraud prevention and legal compliance.
4. Use of Artificial Intelligence (AI)
Tech Dot Australia may use artificial intelligence (AI) and machine-assisted tools to support the delivery of our services and internal operations. This may include activities such as data analysis, research, automation, service optimisation, documentation support and operational efficiency.
AI tools are used to assist our staff and do not operate autonomously in making decisions that have legal, financial or material effects on customers without appropriate human review and oversight.
Where personal information is processed using AI-enabled tools:
- AI is used in a controlled manner and for legitimate business purposes;
- Human oversight remains in place for key decisions and outputs;
- We do not use customer personal information to train public or third-party AI models;
- We take reasonable steps to ensure AI tools are used in accordance with applicable privacy, security and confidentiality obligations.
If AI-assisted processing materially changes how we collect or use personal information, we will update this Privacy Policy and provide additional notice where required by law.
5. Cookies and analytics
We use cookies and similar technologies to operate and improve the Website and to support analytics and marketing activities. Some cookies are essential for functionality, while others are used only where permitted by law.
6. Sharing your personal information
We may disclose personal information to trusted third parties who assist us in operating the Website and delivering our services, including hosting providers, analytics services, IT support and professional advisers. We may also disclose information where required by law.
7. International data transfers
Personal information may be stored or processed outside Australia. Where this occurs, we take reasonable steps to ensure overseas recipients handle personal information in a manner consistent with applicable privacy laws.
8. Data security
We implement reasonable administrative, technical and organisational safeguards to protect personal information from unauthorised access, misuse or disclosure. No system can be guaranteed to be completely secure.
9. Access, correction and complaints
You may request access to or correction of personal information we hold about you. If you have a complaint about how we handle personal information, please contact us and we will respond in accordance with applicable law.
10. Changes to this policy
We may update this Privacy Policy from time to time. The “Last updated” date reflects the effective date of the current version.
Contact
Tech Dot Australia
19 David Avenue
North Ryde NSW 2113
Australia
Phone: +61 2 8294 8000
Email: [email protected]